Frequently Asked Questions
Why should I buy Evoke over another popular brand?
This is a great question! Too many reasons to type, but we’ll keep it brief for your own sanity:
- Transparent and fair pricing.
- Most EVOKE equipment is stocked domestically, allowing us to deliver substantially faster than typical made-to-order commercial equipment. Meaning you get your money’s worth usually within (a) week(s) not months.
- Our biomechanics are optimized and usable by people five foot to seven foot tall. A lot of brands claim ergonomics and adjustability, but miss the mark.
- We stock common wear and replacement components to minimize your facility's downtime.
If I place an order, how long will it be before I get the machine?
Unless otherwise specified at checkout or with your sales solution expert, equipment is in stock. Someone will reach out to you within one day to arrange the delivery and installation. High demand products are not always in stock, in which case we recommend you reach out to us here to reserve your seat for the next batch.
What options do I have for customization?
Currently we offer matte black as our standard paint and carbon fiber vinyl upholstery. If you would like to customize these options please reach out to via our Contact Page to discuss your preferences!
It won’t let me checkout. Why?
Currently our checkout process is optimized to serve the Midwest, but we can deliver anywhere in the United States. Please leave a message using our Contact Page and we will get back to you within one business day for a custom shipping quote.
Why are the pieces priced the way that they are?
We are assuming you have an objection to the price. It is not our goal to offer the most affordable (and by extension the cheapest) product on the market. We also do not offer the same copy and paste white labeled machines that most brands do. We make custom designed products that are superior to what you have used in before. If price is a serious constraint, we may have financing options available. Please reach out to us here to discuss a tour of our equipment or your financial situation.
Can I get a better price?
Adopting a Tesla model we have a no-haggle price for our products. The buying process just got easier because you know you are getting the same price as everyone else - our best price!
I bought this from someone else, does the warranty period transfer?
Yes! Assuming you know the original owner and who you bought it from; we can track the original purchase date and honor our warranty period sold to the original owner. We are that confident in the durability of our machines. Please fill out a transfer of ownership form here.