Warranty Information

You bought it. You broke it. We warranty it.

 

COMPONENTWARRANTY TERM
Frame, Hardware10 years
Pulleys, Bearings5 years
Cables, Ropes, Belts1 year
Upholstery6 months

Warranty Coverage

  • The warranty terms apply regardless of the purpose of use (commercial, light commercial, or residential).
  • Covers failures resulting from manufacturing defects before or after intended use.
  • Intended use is at the discretion of Evoke Fitness. For questions on proper operation, contact your local representative.
  • For any components not covered in the table above, please reach out to your local representative for further assistance.

Defect Reporting

  • Report any component defects, even outside warranty terms, within one business day to prevent further damage and to ensure a functional and safe space.

Outside Warranty Support

  • If outside the warranty, Evoke Fitness will assist with OEM replacements. Several spares are available directly online (Click Here).

Customer Agreement

  • The possessor of any Evoke Fitness product, releases Evoke Fitness of any legal liability that may result, direct or indirect, from manufacturing defect.
  • By purchasing the equipment, the owner acknowledges and agrees to all terms within this document.